Shipping policy
Shipping Methods:
We offer two shipping methods for our customers: standard shipping and express shipping. Both methods are available for shipments within the European Union.
Shipping Costs:
Shipping Zones:
We ship to the entire European Union, ensuring that our products reach multiple destinations within the continent.
Processing Time:
Our logistics team strives to process orders within 1 to 2 business days from payment confirmation.
Delivery Time:
The estimated delivery time varies between 2 to 15 business days, depending on the customer's location within the European Union. External factors such as holidays and regional strikes can affect delivery times. However, we are committed to providing constant package tracking to keep our customers informed about the status of their shipment.
Shipment Tracking:
We provide tracking numbers for all shipments, allowing our customers to track their order and know its real-time location.
Delivery Responsibility:
Once the package leaves our facilities, the responsibility for delivery lies with the chosen shipping service. We ensure to collaborate with reliable transport companies to ensure safe and efficient delivery.
International Shipping Policy:
Currently, we do not ship outside the European Union. We focus on providing exceptional service within the region.
Partial Shipments:
We do not make partial shipments. Our orders are shipped complete once all products are available.
Free Shipping Policy:
We appreciate our customers' preference and offer free shipping in Spain for orders exceeding 50€. Likewise, in the rest of the European Union, customers enjoy free shipping on orders over 100€. We believe this encourages our customers to gain additional benefits when making larger purchases.
We offer two shipping methods for our customers: standard shipping and express shipping. Both methods are available for shipments within the European Union.
Shipping Costs:
- Spanish Peninsula & Balearic: 4,99€
- Canary Islands: 9,99€
- Europe: 14,99€
Shipping Zones:
We ship to the entire European Union, ensuring that our products reach multiple destinations within the continent.
Processing Time:
Our logistics team strives to process orders within 1 to 2 business days from payment confirmation.
Delivery Time:
The estimated delivery time varies between 2 to 15 business days, depending on the customer's location within the European Union. External factors such as holidays and regional strikes can affect delivery times. However, we are committed to providing constant package tracking to keep our customers informed about the status of their shipment.
Shipment Tracking:
We provide tracking numbers for all shipments, allowing our customers to track their order and know its real-time location.
Delivery Responsibility:
Once the package leaves our facilities, the responsibility for delivery lies with the chosen shipping service. We ensure to collaborate with reliable transport companies to ensure safe and efficient delivery.
International Shipping Policy:
Currently, we do not ship outside the European Union. We focus on providing exceptional service within the region.
Partial Shipments:
We do not make partial shipments. Our orders are shipped complete once all products are available.
Free Shipping Policy:
We appreciate our customers' preference and offer free shipping in Spain for orders exceeding 50€. Likewise, in the rest of the European Union, customers enjoy free shipping on orders over 100€. We believe this encourages our customers to gain additional benefits when making larger purchases.